Monday, November 24, 2008

The USD oh wth!?

so after the USD being almost equivalent to our Canadian dollar for quite a long time...

as I was checking to buy something on ebay using paypal and trying to convert canadian dollars into US dollars I realized that it displayed... a surprised 1:0.8 conversion ratio.

What the hell?! since when did canadian dollars suck so much?

On a side note... this was my Flaming Letter to creative customer service center:



"So, after many months of waiting for the RMA
to come back (since April )

I received, yet again, another e-mail from the RMA
department today.

My first RMA: (sent out in April)

#RMA: 8APR45809
tracking #: 1Z6F072F2049204957 (invalid)

I've contacted the rma department but they have not
replied.

Today (nov 18th, 2008) I get another e-mail saying
I have another RMA

#RMA: 8NOV77845
tracking #: 1Z6F072F2049372598 (also invalid)

They are both of the same product ( I believe). I have
no idea what is happening with a creative product that
I paid $150 for + $30rma shipping + $25 "diagnostic fee",
and any longer and the RMA will be out of it's
1year warranty, as well as it becoming a fact that
I've waited for the rma for more than I've actually
used the player.

Last letter I sent back told me to wait for roughly 10
days for UPS to process the shipment, but here I am waited
35days for an update on the tracking number.
There have been absolutely no notice of a delivery, or
attempt of delivery on my door as well (obvious since the
tracking numbers are both invalid).

I am NOT going to be phoning long distance only to be answered
by automatic telephone machines, and having to work my way through
series of steps before I even get a chance to speak to a
representative. I know this matter can be solved over e-mail,
and I hope it does soon.

No one I know of have experienced such customer service
from creative,ever.

Regards,
Shoujun Chen

This e-mail contains my address, zip code, and any other
information you will need. The original shipment (sent out in april)
contained a photocopied validation of my purchase date, if needed,
I will be able to dig it out again."

quite the interesting read; regardless, it's coming in
the mail back to my open and loving arms now. :D

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